“180 days of change” challenge accepted and executed by Uber, app reforms

“180 days of change” challenge accepted and executed by Uber, app reforms

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Uber on Tuesday revealed a new app for its drivers that include a real-time earnings tracker, the latest effort by the ride-hailing service to combat an often-pricky relationship.

The move follows Uber’s ‘180 days of change’ program that was launched last June to make changes requested by drivers, such as tipping and compensation for the time spent waiting for passengers.

“While 180 Days was about correcting missteps of the past, we also needed to think long term, and the obvious place to start was the Driver app,” CEO Dara Khosrowshahi mentions in a statement.

The new app will also introduce a new status bar to help drivers decide their next location based on a spike in requests, along with a notification feature that allows drivers to review messages about upcoming earnings opportunities and feedback from riders among other things.

The rollout follows a Beta version developed with the drivers, Uber said.

Uber last year outlined a series of improvements for drivers, including a new navigation system and fairer approach to review performance, in response to years of complaints by drivers about their pay and treatment.

Uber drivers are independent contractors, not employees, and lack paid sick leave and vacation and are bound to pay for the maintenance of their cars and other costs incurred, subsequently.

The company, which is preparing for a potential initial public offering in 2019, lost $4.5 billion last year and is subject to fierce competition at home in the United States and across Asia, as well as a regulatory crackdown in Europe.

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