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Pakistan International Airlines (PIA) announced that a Turkish IT solutions company HITIT Computer Services, is taking over their IT systems.
According to a PIA press release, the new IT system will improve the website’s accessibility and functionality, making online booking “swift and convenient”.
The airline’s reservations, inventory control, ticketing, check-in procedures, flight operations, scheduling, revenue management, accounting and crew management will now use HITIT’ s ‘crane’ solutions.
Chairman and CEO PIA Muhammad Saqib Aziz said that PIA’s new IT partner “will definitely bring more modernization and convenience to our valued customers.”
Aziz also said that the national carrier is making every effort to ensure that the transition from one service to the other is glitch free. PIA teams are to remain “available round the clock for smooth and swift transfer in all relevant areas of airline”, the airline said.
According to the press release, the shift is not only cost effective but offers additional value which will “greatly help PIA in its business activity.”
The national airline has requested users to be patient in case any inconvenience is caused during the system’s transition.