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Visa company reported on Friday (01.06.2018) that its payment system has returned to work in Europe “at levels close to normal”, after suffering an interruption this afternoon that affected some transactions, and ruled out that the failure has been due to a computer attack.
“The problem was the result of a hardware error, and we have no reason to believe it is associated with any unauthorized access or malicious event,” the company said in a statement. A spokesman for the company explained that during the day “Visa had a system failure that affected customers across Europe.”
“The holders of a Visa card can use it, since at this time we operate at a level close to normal,” said the source. The company apologized to all its “partners” and “especially to the holders of a Visa”, considering that it did not meet its objective of “ensuring that all Visa cards work reliably 24 hours a day, 365 days a year. “
Several British banks confirmed during the afternoon that some of their clients had been rejected their card payments. Those same entities indicated that the cards continued to operate in their ATM networks to withdraw cash.
The British media collected testimonies from citizens who could not pay in shops in the United Kingdom, as well as British tourists who saw their card payments rejected in other countries of the continent.