Gwadar – 18th Jan 2023: As part of the Chinese Embassy’s Cultural Exchange Program, Zong 4G organized a comprehensive tour of their CSC in Islamabad for aspiring students from Gwadar University on December 14. Members of the Chinese Embassy and the Pakistan-China Institute attended the event, which was hosted by members of MFS, the Zong CSC Team, and the PR Department.
The students were invited to Zong 4G’s official Islamabad Customer Service Center, where they were shown how the different operations in the centre are carried out. They were then given a presentation on Zong’s history, network coverage, and other milestones. The talented students then went on to engage in an interactive session with our team about the challenges faced in their region. The discussion was extremely practical and beneficial, and methods for addressing their concerns and bringing them into the digital era were discussed.
Muhammad Hassan Ali, Manager of Digital Communications (PR and CSR), led the presentation to the students. The excellent COVID response of Zong 4G was also highlighted in the presentation. Zong 4G expanded on its organizational values by explaining how they operate as an employer to the students. During the pandemic, most MNCs and large corporate employers reduced their workforce, but Zong 4G managed to give out more jobs and make the transition to ‘work from home’ protocols as smooth as possible for their existing teams.
Mr. Atif Mehmood, Senior Manager of Channel Support, Sales, and Distribution, was also present and answered all technical and coverage-related questions from the students. He described the process of expanding coverage in Balochistan, which is currently a focus for Zong 4G, by improving existing infrastructure.
Following a thorough Q&A session, the activity was concluded with a group photo of all attendees outside the CSC, bringing the productive session to a close.
——— End ———
China Mobile Pakistan (CMPak) is a 100% owned subsidiary of China Mobile Communications Corporation. The pioneering overseas setup of China Mobile came through the acquisition of a license from Millicom to operate a GSM network in Pakistan. CMPak engages in the provision of cellular mobile voice and data services to the Pakistani market through 2G, 3G, and 4G technologies.
CMPak envisions enabling a fully connected environment for Pakistanis by leveraging the technological edge in 4G LTE, whilst providing the most reliable and affordable products in the market. On the technological front, CMPak draws heavily from the research and experience of China Mobile Communications Corporation, which is the largest telecom service provider in the world, thus enabling cutting-edge, state-of-the-art services to subscribers.
These high standards of performance are testified by the service award of “No.1 Operator in voice and data services” by the Pakistan Telecommunications Authority.
CMPak has the largest 4G subscriber base and the widest 4G coverage across the length and breadth of the country. The unprecedented level of coverage and 4G connectivity provided by CMPak is a testament to our commitment to providing stable, affordable, and reliable services to our customers.
In the coming years, CMPak aims to further uplift the coverage and service quality in order to maintain and improve the outstanding data experience for the users. We believe that digitization is a catalyst for economic growth and we will continue to enable it by leading the data services market of Pakistan.